PAYMENT & OFFICE POLICIES
Once you have scheduled and prepaid for an appointment with "A Touch From Heaven," that time and date have been reserved for you. To cancel or reschedule, please call 24 hours prior to your appointment time. Appointments cancelled without notice within 24 hours are subject to a cancellation fee. A $35.00 charge for all cancellations or rescheduling will be made on the day of the appointment to your credit card. I understand and agree that my appointments must be prepaid at the time of scheduling and billing information may be required.
I understand that the therapist at "A Touch From Heaven" administering Colon Hydrotherapy, Massage Therapy, Ionic Foot Bath & E-Stim session is not physician and does not provide medical services of any kind.
Please go to the website page for the therapy you are looking for and see if there are any contraindications. If any listed contraindications are present, client will not receive colon hydrotherapy, massage therapy, ionic foot bath & e-stim session at " A Touch From Heaven," and will be asked for a written referral from a medical provider. Please understand that in answering questions, we do not diagnose or prescribe, but offer nutritional information only to help you to cooperate with your doctor in your mutual quest of building good health. In the event you use this information without your doctor's approval, you are prescribing for yourself. This is your constitutional right, but "A Touch From Heaven" assumes no responsibility.
Do not discontinue any medications or supplementation prescribed by your physician.
Forms of Payment: “A Touch From Heaven accepts Cash, Visa, MasterCard, Discover as payment for products and services.
Missed Appointments: All cancellations must be made 24 hours prior to your appointment. A $35.00 charge for all cancellations or rescheduling will be made on the day of the appointment. Also no show /no call will also be charged $35.00
Prepayment of Service: Any prepayment to secure special pricing is due in full prior to the stated expiration of the special. Payment for service is due at the time of scheduling.
Coupons and Discounts: Coupons must be presented at the time of service to receive any advertised discount. If coupon is not presented for any reason, the full price will be charged. Coupons are not valid after the expiration date listed and may not be used in conjunction with other specials, discounts, or credits. If paid in advance as part of a series, appointments MUST be used within 30 days of purchase (Non Transferable).
Retail Return Policy: All supplements and other retail sales are final.
Refunds and Credits: Payment for services rendered is non-refundable. Results of procedures may vary and are subjective, and no guarantee will be given or implied with regards to the results, effectiveness, client satisfaction or duration of the achieved results.
Property: All personal property must be kept with the client at all times. "A Touch From Heaven " is not responsible for lost or stolen items.
ARRIVING LATE FOR AN APPOINTMENT : Arriving late to your appointment will limit your session. Your session will end at the scheduled time so that the next client will not be delayed. If you arrive late you can receive a shortened session or pay for the appointment in full and reschedule.
BEHAVIOR: The therapist reserves the right to discontinue service if the client makes sexual advancements or suggestions. The Session will immediately end and payment for the full session will be charged.
REFUSE SERVICE: The therapist reserves the right to refuse therapy due to medical condition of the client on the day of the appointment. The therapy that the client is receiving may make the client more ill.
